WARNING! Existing customers are asked to re-register in the B2B panel REGISTER In case of problems, our consultants are available on the chat.

SHIPMENT RULES FOR ORDERED GOODS - POLAND

Every order placed up to 3:00 pm will be sent in the same day. Orders placed after 3:00 pm are processed and sent the next business day.

For example: An order placed at 2:55 pm on Monday will be sent the same day, while an order placed at 3:10 pm on Monday will be sent by us on Tuesday. Orders placed on Friday after 3:00 pm will not be sent until Monday.

Orders placed in the form of PREORDER will be sent after completing the goods appearing in the order and paying the remaining amount. The customer will be informed by email about the completion of the PREORDER and after the payment the order will be sent on the basis of the standard order (given above).

SHIPMENT RULES FOR ORDERED GOODS - EUROPE

Every order placed up to 11:30 am will be sent in the same day. Orders placed after 11:35 am are processed and sent the next business day.

For example: An order placed at 11:25 am on Monday will be sent the same day, while an order placed at 11:35 am on Monday will be sent by us on Tuesday. Orders placed on Friday after 11:30 am will not be sent until Monday.

Orders placed in the form of PREORDER will be sent after completing the goods appearing in the order and paying the remaining amount. The customer will be informed by email about the completion of the PREORDER and after the payment the order will be sent on the basis of the standard order (given above).

POSTING PAYMENTS - POLAND

In the case of payment by bank transfer, the time of receiving the package is extended by the time of making the transfer (posting the funds on our account).

If you choose online payment, we send the package after receiving confirmation of the transaction, which usually takes about 15 minutes. We have no influence on the time of this process, it is fully automatic.

In the case of cash on delivery payment, the delivery begins with the confirmation of the order

POSTING PAYMENTS - EUROPE

In the case of payment by bank transfer, the time of receiving the package is extended by the time of making the transfer (posting the funds on our account).

TIME OF DELIVERY - POLAND

Delivery time for the InPost courier is usually 1 WORKING DAY.

ORDER RECEPTION = PAYMENT TIME + SHIPMENT DATE + DELIVERY TIME

TIME OF DELIVERY - EUROPE

Delivery time for courier companies i.e. DPD, UPS, TNT, GLS in Europe is usually 3-5 WORKING DAYS.

ORDER RECEPTION = PAYMENT TIME + SHIPMENT DATE + DELIVERY TIME

PACKING

Packaging fees are included in the shipping costs. We recommend buying several products in one cart to avoid duplication of transport costs. We cannot group two separate orders, therefore shipping costs are added to each order separately.

Goods for shipment are properly packed and secured. The standard package is sealed with a company tape with our logo. Please check the quality of the package upon receipt to make sure it has not been tampered during transport.

ORDER AND SHIPMENT STATUS

You can check the status of your order on an ongoing basis:

  • You can check the current status after logging in to the My Account -> Order history and details.

SHIPPING METHODS

The goods are sent in Poland by INPOST courier.

Shipping abroad is carried out via couriers DPD, UPS, TNT and GLS depending on the location of the destination country.

DELIVERY COSTS POLAND

 

Order valueTransferCOD
up to 58 EUR 2,56 EUR 3,02 EUR
from 58 EUR 0 EUR 0 EUR

DELIVERY COSTS EUROPE

COUNTRY / CARRIERup to 600 EURfrom 600 EUR
Germany / DPD 9,70 EUR 0 EUR
France / DPD 22,88 EUR 0 EUR
Belgium / DPD 15,25 EUR 0 EUR
Netherlands / DPD 19,32 EUR 0 EUR
Spain / UPS 30,68 EUR 0 EUR
Portugal / UPS 31,40 EUR 0 EUR
Italy / DPD 25,21 EUR 0 EUR
Austria / GLS 22,25 EUR 0 EUR
Czech Republic / DPD 15,92 EUR 0 EUR
Slovakia / DPD 15,26 EUR 0 EUR
Hungary / GLS 23,60 EUR 0 EUR
Slovenia / UPS 30,68 EUR 0 EUR
Croatia / GLS 27,65 EUR 0 EUR
Greece / UPS 31,40 EUR 0 EUR
Denmark / GLS 24,95 EUR 0 EUR
Estonia / GLS 26,30 EUR 0 EUR
Finland / UPS 30,68 EUR 0 EUR
Lithuania / DPD 12,63 EUR 0 EUR
Luxembourg / DPD 20,93 EUR 0 EUR
Latvia / DPD 16,26 EUR 0 EUR
Sweden / DPD 27,63 EUR 0 EUR
Great Britain / GLS 26,30 EUR 0 EUR
Ireland / UPS 31,40 EUR 0 EUR

Why is our Customer approach so special?

  •   No minimum order value for ALL orders
  •   Free shipping for PL orders over 2000 PLN
  •   Dedicated Account Managers
  •   Customer support in 2 languages
  •   Live stock levels available for accounts>
  •   Flexible Payment methods

Innovation

  •   The first intelligent Pre-Ordering system in Europe
  •   Advanced discounts and package solutions
  •   Dropshipping
  •   Additional innovative IT solutions